How do I place an order?
Open a product, choose its size and colour where available, add it to your bag and complete checkout with an accurate phone number, email and delivery address.
When is my order confirmed?
Submitting checkout records your order. Our team reviews cash-on-delivery orders and sends a separate confirmation email after confirming availability and delivery details.
How can I track my order?
Use Track Your Order with your order number and checkout email. Courier details appear after our team adds them. Courier scan updates are available through the courier’s tracking link.
Can I change or cancel an order?
Call or WhatsApp 03421111550 as soon as possible. Changes depend on the order’s status; once dispatched, we may not be able to change the parcel.
What if I receive the wrong or a damaged item?
Keep the packaging and contact us with your order number and a description of the issue. You can open a ticket on our Complaints page and share supporting photos with our team by email or WhatsApp.
I haven’t received an email. What should I do?
Check your spam folder and the email address entered at checkout. If you still need assistance, call 03421111550.
Are the current products final?
The initial sweatshirt collection contains clearly marked demonstration products while the store is being prepared. Contact our team before ordering a demonstration item.